How to apply for asylum in Indonesia

To apply for asylum in Indonesia, you need to:

Register with UNHCR and;

Submit a Refugee Status Determination (RSD) Application Form.

As a result of the Coronavirus outbreak, we can only provide certain services remotely at this time.

Please use the new KOBO form to contact UNHCR Indonesia with any questions or to schedule a personal counseling consultation.

You can register through this link:  unh.cr/62c2a30b5.

If you are at an immigration facility and want to register, please contact:

UNHCR 021-2964-3602.

Check the Announcements.

Or, go to this website UNHCR Indonesia. 

All websites linked in this article are in English. Use Google Translate or any other translation app if you need.

Who the refugees are

A refugee is someone who has fled their nation because their life or the lives of their loved ones are in danger there. War, bloodshed, persecution, and severe human rights abuses force people to migrate across international boundaries.

How to apply for asylum in Indonesia

As an asylum-seeker, UNHCR will intercede with Indonesian authorities to prevent repatriation.

You need to register through this link:  unh.cr/62c2a30b5.

Asylum seekers’ first interaction with the UNHCR is via registration. To apply for international protection from UNHCR, you must first register as someone who fears returning to their native country.

When you register with UNHCR, they’ll get details about you and your family, including the circumstances under which you had to leave your country.

How to register for asylum at UNHCR Indonesia

To register for asylum at UNHCR, you need to:

Email them at:  insja@unhcr.org


Follow this link: unh.cr/62c2a30b5.


If your Indonesian visa has expired and you cannot renew it, UNHCR may register you.

After getting this information, UNHCR officials will contact you for the following steps:

  1. Full name
  2. Citizenship
  3. Family living in Indonesia
  4. Your current address in Indonesia
  5. Phone number
  6. Indonesian visa status (passport, visa page photographs).

What happens after registering with UNHCR

UNHCR will interview you by phone.

Registration begins with preliminary questions.

UNHCR will tell you when and how to prepare for your registration interview.

Depending on available interpreters, the registration interview will occur within a week after being called.

I wish to update my UNHCR registration.

If you want to update your contact details, such as phone number or address, you can:

Ask UNHCR to update your record by completing our form “Contact details and address renewal” at:

UNHCR Indonesia Contact Form

Or by:

Email: insja@unhcr.org with the new details.

How to register a family member

Email them:  insja@unhcr.org


Follow this link: unh.cr/62c2a30b5.

After the registration, the UNHCR will contact you for the following steps:

For newborns:

A reference number for your case.

Certificate of Birth from the Hospital.

Your newborn’s photo.

Please include your current Indonesian address and phone number.

For the new family member, follow these steps:

A reference number for your case.

List of new relatives.

Your current Indonesian address and phone number.

Indonesian visa status (passport, visa page photographs).

Note: UNHCR only registers if your Indonesian visa has expired.

If you want to merge your marriage/family reunification/divorce case:

Email UNHCR the following information and documents to insja@unhcr.org:

A reference number for your case

Proof of marriage or divorce, etc.

The exact location and contact details.

An interview with UNHCR officials will be scheduled for confirmation purposes.

What will come next

The next step is the interview. 

The Refugee Status Determination (RSD) interview is part of UNHCR’s case procedure to assess if you qualify for international protection as a refugee.

Asylum-seekers and refugees in Indonesia get the same protection:

Under Indonesian Presidential Regulation No. 125 of 2016.

The Regulation states that not all UNHCR-registered people must undergo RSD interviews.

When there is a chance for a complete solution or the Office requires additional information, asylum-seekers will be contacted for an RSD interview. Meanwhile, asylum-seekers are treated like refugees. When your RSD interview is arranged, they’ll contact you.

Private Sponsorship Applications: Does UNHCR help

UNHCR Indonesia assists asylum-seekers and refugees seeking private sponsorship with RSD interviews and status confirmation letters.

You must present proof of private sponsorship application to be eligible for RSD.

Send an email to:

INSJA@unhcr.org or;

Use the link:  unh.cr/62c2a30b5 to seek RSD for private sponsorship.

What happens if the asylum request is rejected

If your refugee claim is refused, you may appeal by completing the appeal application form:

Sending an email to: INSJA@unhcr.org

Or through the link:  unh.cr/62c2a30b5 includes your case number, name, and application form.

Can I restart my case if my appeal is rejected

If your appeal is also denied, you have no further legal recourse. It is not a privilege to reopen. Only in extraordinary circumstances can we reopen cases, and UNHCR is unable to fulfill all of the requests it receives.

In this case, you can submit your request in writing by:

Email:  INSJA@unhcr.org or;

Using the contact form: unh.cr/62c2a30b5 includes your case number, name, and request to reopen.

Do you want more information?

Go to:

Future choices and resettlement

Legal support

Contact the UNHCR

Sources: UNHCR Help Indonesia

The cover image is in Jakarta, Indonesia. Photo by Robert Collins on Unsplash.